Version: 1.1
Effective date: 01/07/2026

1. Introduction

1.1 This End-User Licence Agreement (the “Agreement”) is a legal contract between Snapplify (Pty) Ltd (“Snapplify”, “we”, “our” or “us”) and the end user (“you” or “your”). It governs your access to and use of Snapplify’s software applications, digital platforms, and associated content and services (collectively, the “Services”).

1.2 By clicking “I Agree”, creating or using an account, or accessing or using the Services, you acknowledge that you have read, understood and agree to be bound by this Agreement, Snapplify’s Terms and Conditions, Privacy Policy and Acceptable Use Policy, as applicable. If there is a conflict between this Agreement and the Terms and Conditions concerning the licence to use the Services or digital content, this Agreement will prevail to the extent of that conflict.

1.3 If you do not agree to this Agreement, you may not access or use the Services.

2. Licence Grant

2.1 Subject to your compliance with this Agreement, Snapplify grants you a non-exclusive, non-transferable, revocable and limited licence to access and use the Services and the digital content made available through them solely for your personal, educational or authorised institutional use, in accordance with this Agreement, any applicable access conditions and applicable law.

3. Licence Restrictions

3.1 You may not copy, reproduce, distribute, modify, adapt, translate, create derivative works from, reverse engineer, decompile or disassemble any part of the Services, except to the limited extent expressly permitted by applicable law.

3.2 You may not circumvent, disable or attempt to bypass any digital rights management (DRM), encryption, security or access-control technology used by Snapplify or its partners.

3.3 You may not use the Services or any digital content made available through them for commercial purposes without Snapplify’s prior written permission.

3.4 You may not share, resell, sublicense, lend, publish, transmit or redistribute access to the Services or any digital content obtained through Snapplify, except where expressly authorised by Snapplify or the applicable content owner.

3.5 You may not, directly or indirectly, use, upload, submit, disclose, supply or otherwise make available any part of the Services or any digital content made available through them—including text, images, audio, video, metadata, extracts, screenshots or other materials—for the purpose of training, developing, fine-tuning, validating, benchmarking, testing or improving any artificial-intelligence, large-language-model or machine-learning model, system or service. You may not create or permit the creation of datasets, embeddings or other derived representations of such content for any of those purposes, or allow any third party to do so. This restriction does not prohibit use of AI functionality expressly provided by Snapplify as part of the Services or any use authorised in writing by Snapplify and the relevant rights holder.

4. Ownership and Intellectual Property

4.1 All rights, title and interest in and to the Services, including the software, design, databases, trademarks and content, remain the property of Snapplify or its licensors, including publisher partners and other content owners.

4.2 You acquire no ownership rights under this Agreement. All rights not expressly granted to you are reserved by Snapplify and its licensors.

5. User Obligations

5.1 You must keep your account credentials confidential and must not allow another person to use your account, except where expressly permitted by Snapplify.

5.2 You must not use the Services for any unlawful, fraudulent, harmful or malicious purpose, including distributing malware, harassing others, gaining unauthorised access to systems or data, or scraping or extracting data or content without authorisation.

5.3 You must comply with all applicable copyright, data-protection, privacy and other intellectual-property laws.

5.4 If you suspect a security breach, loss of account credentials or unauthorised use of your account, you must promptly notify Snapplify.

5.5 If you have not reached the age at which you may lawfully enter into this Agreement in the jurisdiction where you live, you may access or use the Services only with the consent and appropriate supervision of your parent or legal guardian. By providing that consent, the parent or legal guardian agrees to be bound by this Agreement in respect of the minor’s use of the Services and accepts responsibility for that use.

5.6 Where a school, library, employer or other institution creates, arranges or provides your account or access to the Services, that institution is responsible for ensuring that it has the authority and any consent required by applicable law to do so, including any required consent from a parent or legal guardian. Institutional access does not remove your obligation to comply with this Agreement.

6. Data Protection and Privacy

6.1 Snapplify processes personal information in accordance with its Privacy Policy, which explains how personal information is collected, used, stored and shared.

6.2 By accessing or using the Services, you acknowledge that personal information will be processed as described in the Privacy Policy and in accordance with applicable data-protection and privacy laws, including the GDPR and POPIA where applicable.

7. Use of Artificial Intelligence (AI)

7.1 Snapplify may provide or use AI functionality within the Services to improve user experience, recommend content, support learning or enhance accessibility.

7.2 AI-generated responses, recommendations and evaluations are provided for educational and informational purposes and may be incomplete, inaccurate or inappropriate. You remain responsible for reviewing and deciding how to use them.

7.3 You may not use AI functionality provided through the Services to create, modify or distribute content that infringes intellectual-property rights, violates privacy or confidentiality, is unlawful or harmful, or breaches this Agreement or the Acceptable Use Policy.

7.4 You must have the necessary rights and permissions for any content or personal information that you submit to AI functionality within the Services.

7.5 Snapplify’s AI systems are governed by its applicable AI and security policies, available through the Snapplify Trust Centre, and are designed to support ethical, transparent, secure and privacy-compliant use of AI.

8. Security

8.1 Snapplify uses reasonable technical and organisational security measures, including encryption, access controls, compliance monitoring and device-management controls, to protect data and digital content.

8.2 You may not interfere with, test without authorisation, defeat or attempt to bypass any security measure used in connection with the Services.

9. Disclaimer of Warranties

9.1 To the fullest extent permitted by applicable law, the Services and all content are provided “as is” and “as available”, without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement.

9.2 Snapplify does not guarantee that the Services will be uninterrupted, secure or error-free, or that content—including AI-generated content—will be accurate, complete or suitable for a particular purpose.

10. Limitation of Liability

10.1 To the fullest extent permitted by applicable law, Snapplify and its publishers, content owners, licensors, distributors and affiliates will not be liable for any indirect, incidental, special, consequential or punitive loss or damage, including loss of profits, data, goodwill or business opportunity.

10.2 To the fullest extent permitted by applicable law, the total cumulative liability of Snapplify and its partners arising out of or relating to the Services or this Agreement will not exceed the amount paid by you for access to the Services during the 12 months preceding the event giving rise to the claim.

10.3 Nothing in this Agreement excludes or limits any liability or consumer right that cannot lawfully be excluded or limited.

11. Suspension and Termination

11.1 Snapplify may suspend or terminate your access to all or part of the Services if you breach this Agreement, engage in prohibited activity, infringe the rights of another person, create a security or legal risk, or violate applicable law.

11.2 When your licence or access ends, you must stop using the affected Services and content and delete any copies in your possession or control, except to the extent retention is required by law.

11.3 Provisions which by their nature are intended to survive termination—including ownership, licence restrictions, disclaimers, limitations of liability and governing law—will remain in effect.

12. Updates and Modifications

12.1 Snapplify may modify or update this Agreement from time to time. Material changes will be communicated through the Services, by email or by another reasonable method.

12.2 Where permitted by applicable law, continued use of the Services after the effective date of the updated Agreement constitutes acceptance of the changes. If you do not accept the updated Agreement, you must stop using the Services.

13. Governing Law and Jurisdiction

13.1 This Agreement is governed by the laws of the Republic of South Africa.

13.2 Subject to any rights you may have under applicable consumer law, you submit to the jurisdiction of the courts located in Pretoria, South Africa, in relation to any dispute arising out of or in connection with this Agreement or the Services.

14. Contact Information

14.1 If you have questions or concerns about this Agreement, please contact Snapplify at help@snapplify.com or visit https://trust.snapplify.com/.

15. Acceptance

15.1 By clicking “I Agree”, creating or using an account, or accessing or using the Services, you confirm that you have read, understood and accepted this Agreement.

15.2 If you are accepting this Agreement on behalf of a minor or an organisation, you confirm that you have the legal authority to do so and that the minor or organisation will comply with this Agreement.